General informations


Email: admission.fr@linkglobe.ca
Phone: 514-661-0068
Code: 5321
Duration: 900 Hours
Session: DEP
Sector: Administration, commerce and IT (01)
Number of units: 60
Status: Program approved in 2008.
InstructorDev Team
TypeOnline Course
PriceFree

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Description

The retail salesperson works on the sales floor in the business establishment, face to face with customers. Autonomously, he advises clients and sells products and services.

You usually only need a computer with Windows 10 and a high-speed internet connection.

Adding a second screen is highly recommended as well as a printer.

Objectives and conditions

Program objectives

Acquire the knowledge, skills and attitudes necessary to become a qualified salesperson in the retail industry, communicate effectively with customers and advise them, acquire sales techniques, market products and integrate quickly to a retail establishment.

Targeted professions

(IMT en ligne d’Emploi-Québec)
Customer service clerk, information clerk and related personnel (1453)
Non-Technical Sales Representatives – Wholesale (6411)
Salespersons and salespersons – retail (6421)

Relationship with the labor market�

Integration into the labor market (Information from MELS)

Program overview

Semester 1

Code Title Duration Costs
Module 1 Profession and training 30 hour(s) $
Module 2 Professional relationships (448436) 90 hour(s) $
Module 3 Customer behavior (448443) 45 hour(s) $
Module 4 Customer service (448452) 30 hour(s) $
Module 5 Products and services (448543) 45 hour(s) $
Module 6 Sale (448468) 120 hour(s) $
Module 7 Job search (448492) 30 hour(s) $
Module 8 Introduction to the profession (448504) 60 hour(s) $
Z Student card hour(s) $
Total : 450 hours $

 

Semester 2

Code Title Duration Costs
Module 9 Sale-related transactions (448473) 45 hour(s) $
Module 10 Time organization (448481) 15 hour(s) $
Module 11 Procurement (448554) 60 hour(s) $
Module 12 Laws and regulations (448512) 30 hour(s) $
Module 13 After sales service (448522) 30 hour(s) $
Module 14 Visual presentation (448563) 45 hour(s) $
Module 15 Sales Marketing (448573) 45 hour(s) $
Module 16 Second language (448534) 60 hour(s) $
Module 17 Integration into the workplace (448588) 120 hour(s) $
T Home delivery / dispatch (Bloc 2) hour(s) $
Total : 450 hours $

 

Semester 3

Code Title Duration Costs
Total : 0 hour $

 

Semester 4

Code Title Duration Costs
Total : 0 hour $

 

Semestre 5

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